Customer Reviews - Customer View
Here are the different steps involved for customer reviews.
1 - Customer receives an email after the order is placed.
2 - The link sends them to the site where they can review the site or the item(s) they have ordered.
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3 - If the review meets the
, it can be published. Otherwise, you can ask for moderation and it will send the following email:
The editorial guidelines is used to determine whether a review will be published. Otherwise, we will send a message to the customer asking him to modify it again.
The editorial guidelines is based on the following points:
Recent orders (less than 90 days)
Respectful remarks (no injuries, lawfully, not abusive)
Direct ( no concurrence)
Precise and sincere
Confidential (no personal information)
All reviews which donít match with this
can be not published or will be excluded.
More information on Customer review:
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