Actinic Ecommerce Software

Actinic Online

• Your Actinic Online package includes free support, provided online or by telephone, for as long as you are using the service.
• Online Support - By using the online support service you are guaranteed to get a speedy response to your question as our technicians can get immediate access to your account to help you out. Online support is manned from 09.00 to 17.30, Monday to Friday. To submit a question directly, login to your Actinic Online account then goto help->Technical support.
• Telephone Support - Telephone lines are open between the hours of 09.00 and 17.00, Monday to Friday. To speak to a technical support specialist please call 0845 129 4800.

Actinic Express

• Your Actinic Express package includes free support, provided by telephone or email, for as long as you are using the service.
• To receive help now register a support query online, or call 0845 129 4800.
• Please note our company policy is not to sell to or support adult sites.

• Free telephone support is available during your 30-day software trial period, and for 30 days after purchase. Actinic Cover provides ongoing telephone support and free upgrades to the latest version of the software. Call 0845 129 4888 or read about Cover within this site.
• For Actinic Ecommerce support call 0845 129 4848 (9am-5pm, Monday to Friday).
• For Actinic Enterprise support call 0845 226 5040 (9am-5pm, Monday to Friday).
• Free email support is available by registering a support query online.
• You can also gain access to a wealth of valuable ecommerce information and advice through Actinic courses.

• To see the service status of Actinic's Hosting, Payments, Feefo and other services, please visit the service status page.
• Free telephone support is available for your queries on using Actinic Payments and Actinic Hosting.
• For Actinic Payments support and Actinic Hosting support call 0845 129 4848 (9am-5pm, Monday to Friday).

• Free telephone support is available for the first 30 days following your purchase. Actinic EPOS Cover for software provides ongoing telephone support and free software upgrades. Read about Cover for more information.
• For Actinic EPOS support call 0845 129 4848 (9am-5pm, Monday to Friday).
• Free email support for EPOS is available during office hours, Monday to Friday. To register a support enquiry please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .