ecommerce
services
Actinic
Web Hosting
A hosting service tailored specifically for Actinic sites
Actinic Cover
One year's phone support, upgrades & other benefits
Actinic Training
All the help you need to start selling online with Actinic
actinic cover
Your online sales depend on your ecommerce software. Actinic® provides the established, best of breed solution, fully featured and scaleable and with full security built in. We also want to ensure that you reach your full potential and receive the best possible protection for your ecommerce investment. Actinic Cover is a comprehensive, annual support and services package designed to provide total protection for your online store and assist you in successfully selling online.
Key Benefits
Priority telephone support
Whether you have a technical problem with your online store, or just need some help in making changes to it, with Actinic Cover the solution is only a phone call away. Actinic Cover enables you to make full use of all the features of your Actinic software and the ressurance of priority access to our support team through our technical support hotline. For any reported incident which actually disables your store, we guarantee a two-hour response plus immediate referral to our development team for a fast-track solution.
Latest Upgrades
Actinic Cover entitles you to 12 months of free software upgrades. Our regular newsletter will inform you of all version upgrades and maintenance releases, ensuring you benefit from new product features as they appear.
Emergency Hosting Provision
Should your existing service provider go out of commission or your site experience poor service levels you will be entitled to 60 days free Actinic hosting. This ensures that your online store remains open whilst you find a new service provider.
Exclusive Savings on other Products and Services
To assist in the successful development of your online business your Cover package provides exclusive savings on Actinic and 3rd party products and services. In addition, you will receive special offers on complementary 3rd party software applications and services to assist you in promoting and maintaining your online store.
Access to a wealth of information and advice
You will receive regular email newsletters and have access to the Actinic Online Resource Centre providing information, hints and tips essential for the successful development and running of an online business.
Your single annual fee provides:
Access to the Actinic technical support hotline*
Fast track response for critical issues
Guaranteed escalation procedure
60 day emergency hosting provision
Free version upgrades during the period of cover
Exclusive savings on Actinic products and services
Special prices on complementary, 3rd party software and services
Optional participation in Actinic beta programmes
Access to the Actinic Online Resource Centre
Regular email newsletter
* Lines are open between the hours of 09.00 and 17.00, Monday to Friday. Pricing,
terms and conditions are subject to change without notice.
Flexible pricing options
Actinic Cover for Catalog: |
£250 per annum (ex VAT) |
Alternatively, you can spread the cost over the year through a
monthly Direct Debit with 12 equal payments.
Actinic Cover is also subject to a loyalty discount for customers who continue to renew their annual subscription over a number of years. The annual price will be discounted on an incremental basis up to a maximum of 30%.
|
Loyalty Discount |
Cover for Catalog |
Cover for Business |
Cover for Developer |
1st Year Price |
|
£250.00 |
£350.00 |
£425.00 |
2nd Year Price |
20% |
£200.00 |
£280.00 |
£340.00 |
3rd Year Price |
25% |
£187.50 |
£262.50 |
£318.75 |
4th Year Price |
30% |
£175.00 |
£245.00 |
£297.50 |
5th Year Price (and following years) |
30% |
£175.00 |
£245.00 |
£297.50 |
All prices exclude VAT
Actinic Cover may be purchased from your Actinic reseller or direct from Actinic.
For Web Designers using Actinic Developer, see Actinic Developer Subscription.
