Reassure visitors that you are real
Written by Chris Barling
Friday, 03 February 2012 00:00
As a vendor, you should list your actual address and phone number, and provide a point of contact where your website visitors can speak to a real person. Say on the site: ‘If you have any questions or queries about us or our products, please call us’. Provide facts about your business, and maybe pictures, as this will promote confidence. This point has been repeated from earlier -- deliberately. It’s that important.