Avoid serial returners
Written by Chris Barling
Tuesday, 17 January 2012 00:00
One company had a customer who always ordered at least two dresses of different sizes and then returned one. This was great for them but terrible business for the merchant. If you get someone to who does this it may be better to refuse their orders. Anti-fraud systems may also help as someone with a refund for every order is likely to be flagged as a potential fraudster.