Will your customer be in when their order arrives?
Written by Chris Barling
Wednesday, 11 January 2012 00:00
Customers usually have to go to work, so there may be problems in receiving your goods. Some companies are experimenting with deliveries to workplaces or to known drop-off points like petrol service stations. If you can offer this, make sure that you can deal with goods that ‘go missing’ en-route. Another approach is to offer delivery within more precise time periods.