Your Actinic package includes free support, provided online or by telephone, for as long as you are using the service. If you need any assistance with your online shop, Actinic’s experienced support team will be able to help you.
|
|
|
Actinic Knowledge Base
|
The Actinic knowledge base provides comprehensive, structured and up-to-date answers to your questions and is a good place to start if you need assistance.
Access the online Knowledge base
|
|
Online Ecommerce Support
|
Your subscription includes free and unlimited access to online technical support. By using the online support service you are guaranteed to get a speedy response to your question as our technicians can get immediate access to your account to help you out. Online support is manned from 09.00 to 17.00, Monday to Friday.
|
|
 |
|
|
|
|
You can submit a question directly from your Actinic Administration screen. Login to your Actinic account then go to Help > Technical Support or use the Support icon in the top right-hand corner.
Contact online technical support directly
|
|
|
|
Telephone Support
|
Telephone lines are open between the hours of 09.00 and 17.00, Monday to Friday. To speak to a technical support specialist please call 0845 129 4800.
|
|
|
|
|
|
|
 |
|
Like Actinic
Follow our tweets
See our videos
Connect with Actinic
Keep up to date