Support and Upgrades

The Actinic Developer Subscription provides web designers with an affordable, annual support and software maintenance package.

Whether you have a technical problem, need some help in making changes to a clients store or an answer to a difficult question, with the Actinic Developer Subscription the solution is only a phone call away.

Your single annual fee provides:

• Access to the Actinic Developer Technical Support hotline* and fast track response for critical issues
• Free version upgrades during the period of cover
• Licence to run multiple versions of Designer concurrently
• Discounts on purchase of Actinic products and services for resale
• Optional participation in Actinic beta programs
• Regular email newsletter
• Inclusion in our Directory of Accredited Web Designers (conditions apply)
• Dedicated Actinic account manager. To provide advice, answer queries and resolve any issues promptly
• Developer Hosting package for a one-off sign up fee of £10 (+ VAT)

Benefits

Priority Access

As an Actinic Developer Subscriber you will have access to our Developer Technical Support service based in Surrey in the UK. This includes a dedicated premium support telephone number guaranteeing a prompt answer and a priority fast track response for issue resolution.

Latest Upgrades

An Actinic Developer Subscription entitles you to free software upgrades for as long as you continue your subscription.

Easier Client Support

The Actinic Developer Subscription includes a licence to run multiple versions of Actinic Developer and Actinic Designer concurrently - making it easier to support sites running different versions of Actinic.

Developer Hosting

The Developer Hosting package provides a facility for you to use when developing Actinic ecommerce sites. The service provides a hosting environment for development and testing purposes and uses the same servers provided for commercial Actinic Hosting so it’s easy to transfer to a live hosting package if your customer chooses that option.

The Developer Hosting package is provided for a one-off sign up fee of £10 (+ VAT). After sign up it is free of charge to use and includes:

• 10GB disk space
• 10 domains
• 10 POP mail boxes
• 2GB bandwidth per month (additional bandwidth charged at £10 per Gb)
• PHP

If you are interested in using this service please call Actinic on 0845 129 4800 to sign up.

Partner Discount

You will receive a partner discount on Actinic products bought for resale to clients (Actinic Catalog Client and Actinic Business Client are not subject to discounts).

Price: £250 per year (£50 sign-up fee, if not purchased at the same time as first licence purchase) plus VAT

* Lines are open between the hours of 09.00 and 17.00, Monday to Friday.