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Ecommerce Top Tips
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Beware of Email Insanity

Beware of Email Insanity You get an email that asks: "Where is my order?” You check and check, and then learn that the customer actually bought from another site. Then there’s the person who sends an email with a request, then follows up with an increasingly threatening tone because you haven’t responded in minutes. Finally there’s the lady who sends an email with no subject line or message other than "Has my order been dispatched?” And of course, her email address doesn’t match anything that you have.

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Created On  12 Jun 2012 9:40  -  Permalink

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